Welcome to Hafeez-Center.pk. By accessing, browsing, or placing an order on our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General Use of Website
- By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian.
- You agree to provide accurate, current, and complete information when placing an order.
- Any misuse of the website, including fraudulent activity or false orders, may result in account suspension or legal action.
2. Product Information & Pricing
- We strive to ensure all product descriptions, images, and prices are accurate.
- Minor variations in product color or packaging may occur due to lighting or manufacturer updates.
- Prices are subject to change without prior notice.
- We reserve the right to cancel any order if a pricing or listing error occurs.
3. Order Confirmation & Acceptance
- Orders are processed only after confirmation via call, WhatsApp, or website verification.
- Hafeez-Center.pk reserves the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspicious activity.
- Once an order is dispatched, it cannot be cancelled.
4. Shipping & Delivery
- Delivery is available across Pakistan through trusted courier partners.
- Standard delivery time is 3–5 working days; timelines may vary depending on location and external factors.
- Customers must provide complete and correct delivery information to avoid delays.
- We are not responsible for delays caused by courier companies, weather conditions, or public holidays.
5. Returns, Refunds & Replacements
- We operate under a strict No Return & No Refund policy.
- Replacements are only provided in cases where the error is from our side (wrong product, damaged item, or mismatch with description).
- An unboxing video is required for any replacement claim.
- The product must be unused, in original packaging, and reported within 24 hours of delivery.
6. Warranty & Product Liability
- Some products may include a brand warranty, if explicitly mentioned on the product page.
- Hafeez-Center.pk is not responsible for manufacturer defects beyond the stated warranty terms.
- We are not liable for damage caused by misuse, improper installation, or compatibility issues.
7. Intellectual Property
- All website content, including logos, text, graphics, images, and design, is the property of Hafeez-Center.pk.
- Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.
8. Privacy & Data Protection
- Customer information is collected and used in accordance with our Privacy Policy.
- We do not sell or share personal data with third parties, except when required by law.
9. Limitation of Liability
- Hafeez-Center.pk shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our maximum liability shall not exceed the total amount paid for the purchased product.
10. Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
- Continued use of the website after changes are posted constitutes acceptance of the updated terms.
11. Governing Law
- These Terms & Conditions are governed by the laws of Pakistan.
- In the event of any dispute, claim, or disagreement arising out of or relating to the use of this website or purchase of products, the matter shall first be resolved through mutual discussion. If a resolution cannot be reached, the dispute shall be referred to a single arbitrator appointed by Hafeez-Center.pk in accordance with the applicable laws of Pakistan.
- The decision of the appointed arbitrator shall be final and binding on both parties.
For any questions regarding these Terms & Conditions, please contact our support team at:
📞 Call / WhatsApp: ###
📧 Email: support@hafeez-center.pk